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How To Place an Order

Terms & Conditions

Payment Details:

We can accept payment over the phone now so you can call us with what you would like and we'll pop it in the post for you asap.

We are so pleased that we can finaly accept payment through paypal. We can also accept payment through credit and debit cards this is through paypal aswell so you know its secure and safe.  

 

 

Ordering:

You can phone us with your requirements and details.

You can add items to your shopping cart. For all over seas & worldwide orders you will recieve an invoice for shipping charges once the items have been weighed and packaged.

 

 

Delivery Details:

Please ensure you have given us the correct details with your order as we will not be held responsible for incorrect details. Please state your preferred contact method phone or email only, postal address is only accepted for deliverys.

 

P&P and Delivery:

Free Postage to UK except for our cast iron range as these are very heavy. For over seas, we will send you an invoice for the postage costs, we charge postage and packaging at cost.

 

Damages breakages & Shortages:

If for some reason the item arrives broken, contact us straight away for further details. Do not dispose of the item.

If you have ordered an item that is out of stock we will contact you and offer a refund or a substitute.

 

Returns:

Returns are only accepted if in their original and unused condition. We must be informed within 7 days of any item you wish to return and notified prior to returning any item. A restocking fee of 10% will be deducted from your refund. Postage is non refundable and we do not pay for postage on returned items.

 

 

 

You can phone us on 01947-600477 and pay by credit or debit card.

or

 

Add items to your shopping Cauldron

or

 

For international orders I will send you an invoice for postage and packaging costs.

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If you cant see what you want on our site, phone us or

email me and I will check instore for you and pop it on the site for you

shop now using paypal